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Contact Your Client

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Privacy and SMS/MMS Content Policies

Effective Date: 05/22/2024

PRIVACY POLICY

Welcome to Contact Your Client! Contact Your Client ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.ContactYourClient.com.

INFORMATION WE COLLECT

Personal Information: We may collect personal information such as your name, email address, and phone number when you book an appointment, register for an account, or contact us for support. If you make a purchase, we may additionally collect your billing and payment card information.

Non-Personal Information: We automatically collect non-personal information such as your device type and operating system, browser type, IP address, and usage data when you visit our website.

HOW WE USE YOUR INFORMATION

To Provide Services: We use your information to provide and improve our services, process transactions, and respond to your inquiries.

To Communicate: We may use your information to contact you about your account, provide customer support, and send you promotional information.

To Improve Our Website: We analyze usage data to improve our website and user experience.

SHARING YOUR INFORMATION

We DO NOT sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with:

Service Providers: Trusted third parties who assist us in operating our website and conducting our business, such as payment processing, data analysis, and email delivery.

Legal Requirements: If required by Law, to comply with a legal obligation, or to protect our rights.

DATA SECURITY

Contact Your Client implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

YOUR RIGHTS

You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications from us.

CHILDREN'S PRIVACY

Our services are NOT for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.

COOKIES AND TRACKING TECHNOLOGIES

We utilize cookies and similar technologies to enhance user experience, analyze usage, and deliver tailored content and advertisements.

What Are Cookies?

Cookies are small data files with a sequence of characters that are sent to your device when you visit a website. On subsequent visits, these cookies enable the site to recognize your browser. Cookies can store unique identifiers, user preferences, and other data.

Types of Cookies We Use

Essential Cookies: These are necessary for the operation of our website and enable you to navigate and use its features.Performance and Analytics Cookies: These cookies collect information about how visitors use our site, such as which pages are visited most often and if users get error messages from web pages. This helps us improve the way our website works.Functionality Cookies: These cookies allow our site to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Managing Cookies

You can configure your browser settings to refuse all cookies or to alert you when a cookie is being sent. However, some website features may not function properly without cookies.

Use of Cookies

We use cookies to:

  • Analyze and improve our website's performance and functionality. 

  • Store user preferences and settings.

  • Track user trends and behavior on our site.

  • Provide relevant advertising and content to users.

  • RETENTION OF INFORMATION

    We retain data in compliance with applicable laws. The duration for which we keep information varies based on the type of data and whether we have an ongoing business or legal necessity to maintain it (for instance, if you have an active account with us or to meet legal, tax, or accounting obligations). Once there is no longer a business or legal need to keep your information, we will delete or anonymize it within a reasonable timeframe.

    CHANGES TO THIS PRIVACY POLICY

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

    SMS/ MMS PRIVACY POLICY

    PURPOSE

    This policy outlines the rules and guidelines for using SMS communication within the Contact Your Client program to ensure compliance with legal requirements and to protect the interests of our customers and their clients.

    SCOPE

    This policy applies to all users of Contact Your Client, including employees and customers who utilize SMS functionality for business purposes.

    CONSENT

  • We obtain explicit consent from clients before sending any SMS messages through our CRM software. This can be through an opt-in form, verbal agreement, or other documented means.

  • We maintain records of all consent obtained within the CRM system.

  • MESSAGE CONTENT

  • We ensure all messages are relevant, respectful, and professional. Each message includes a company name for identification purposes.

  • Each message includes a company name for identification purposes.

  • We provide clear opt-out instructions in every message (e.g., "Reply STOP to unsubscribe").

  • FREQUENCY

  • We limit the number of SMS messages sent to avoid overwhelming recipients.

  • We send messages only during reasonable hours, typically between 8 AM and 9 PM local time of the recipient.

  • COMPLIANCE

  • We adhere to all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any other relevant local, state, or federal regulations.

  • We ensure that all messages comply with data protection laws, including GDPR and CCPA, where applicable.

  • OPT-OUT REQUESTS

  • We respect all opt-out requests promptly. Recipients will be removed from the SMS list within 24 hours of receiving the request.

  • We confirm the opt-out with a final message stating that the recipient will no longer receive SMS messages.

  • DATA SECURITY

  • We protect client data used for SMS communications. All data is securely stored within our system and accessed only by authorized personnel.

  • We regularly review and update security practices to safeguard against unauthorized access or breaches.

  • The SMS numbers we use will not be shared with any third party.

  • MONITORING AND REPORTING

  • We monitor SMS campaigns regularly within our CRM software to ensure compliance with this policy.

  • We report any issues or breaches to the designated compliance officer immediately.

  • TRAINING

  • We provide regular training for employees and customers on best practices for SMS communication and legal requirements.

  • We ensure that all users of Contact Your Client understand and comply with this policy.

  • ENFORCEMENT

  • Non-compliance with this policy may result in suspension or termination of access to our CRM software.

  • CONTACT US

    If you have any questions or concerns about this Privacy Policy, please contact us at: 

    Email: [email protected]  

    Phone: +1 (954) 568-7153

    LMR INTERNATIONAL INC

    Copyright 2024 All Rights Reserved By LMR International, Inc